Competitive Service At... Competitive Prices
Proudly servicing Rhode Island for the past 12 years
We never use Tele-marketing!
An important message from the owner:
I’m writing this letter to inform the public about yet another telemarketing phone scam. This one is a bit different. This scam is referred to as Caller ID Phone Spoofing. In this case it is being targeted against my local small business not the actual consumer. I have learned more about “spoofing” as I speak to our local police department, the attorney general, the BBB, and the FTC as I file complaints.
Our company phone number appears on a homeowners Caller ID as if we are making a call to them. Our small business has been family owned and operated in RI for 12 years and I work extremely hard to earn our clients trust. We take great pride in our customer service for all our new and our dedicated repeat clients that have been with us since I started this business.
All of my business comes from word of mouth, my website, and sometimes local advertising. I have never resorted to telemarketing nor do I ever plan to. I believe no one enjoys an unsolicited phone call at their home, including myself.
My office manager has tried to speak to each and every person who has made us aware of this situation. After apologizing to them for this huge inconvenience and explaining our problem she has found everyone to be very understanding and some even offering advice. I would like to send a very heartfelt thank you to each and every one of those homeowners.
In closing, I would like to once again apologize to everyone who has received these harassing phone calls. I hope this letter helps to inform the public about this matter and I promise this issue will not change my belief that trust, loyalty and hard work are the keys to a successful business.
Competitive Chimney Sweep, Inc.
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